Privacy Policy

1. Introduction

Beyond Kitchens & Wardrobes ("we", "our", or "us"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information you provide to us when you use our website or engage with our services.

By using this website or contacting us for our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact details: Name, phone number, email address, and location/area.
• Project details: Service requirements, budget, and any project-related information you share with us.
• Communication records: Enquiry forms, emails, WhatsApp messages, and call logs.

We may also collect non-personal information automatically when you visit our website, such as browser type, device type, and general geographic location (city/region level only).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for our services.
• Schedule consultations and manage project communication.
• Process orders and coordinate delivery and installation.
• Provide after-sales support and warranty services.
• Send you relevant updates about your project or order status.
• Improve our website and services based on feedback.

We do not use your personal information for unsolicited marketing without your consent.

4. Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service delivery: We may share your contact and project details with our installation team members as needed to complete your project.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfer: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

5. Data Security

We implement reasonable administrative and technical measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to understand how visitors use our site and to improve its performance. You can disable cookies in your browser settings, though this may affect some website functionality.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to future marketing communications at any time.

To exercise any of these rights, please contact us at the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Beyond Kitchens & Wardrobes
G-9, GF & Basement, DSIIDC Complex
Udyog Nagar Industrial Area, New Delhi – 110041
Email: beyondkaw@gmail.com
Phone: +91 85880 85881