Terms & Conditions

1. Acceptance of Terms

By engaging Beyond Kitchens & Wardrobes for any service, or by using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services or this website.

2. Our Services

We provide custom modular interior manufacturing and installation services, including but not limited to modular kitchens, wardrobes, TV units, bar units, crockery units, study units, pooja units, and commercial fit-outs. All work is custom-manufactured to client specifications and cannot be returned as stock items.

We reserve the right to decline any order or project at our discretion, without obligation to provide a reason.

3. Orders & Payment

An order is confirmed only upon receipt of the advance payment (typically 50% of the total project value), at which point production planning begins. Verbal or email confirmations without payment do not constitute a confirmed order.

• Standard payment terms: 50% advance · 40% pre-dispatch · 10% before-installation.
• All prices are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Quoted prices are valid for 30 days from the date of quotation.
• Any changes to the scope of work after order confirmation may result in revised pricing.

4. Delivery & Installation

We provide delivery and installation services within our standard service area (Delhi NCR). Timelines provided at quotation are estimates and are subject to site readiness. We are not liable for delays caused by civil work, electrical work, or other trade dependencies outside our scope.

• The client must ensure site access and readiness on the agreed installation date.
• Any delay caused by the client may result in rescheduling and additional storage charges.
• Risk in goods passes to the client upon installation completion and client sign-off.

5. Warranty

We provide a 1-year warranty on manufacturing defects from the date of installation. This warranty covers defects in materials and workmanship under normal use conditions. It does not cover:

• Physical damage, misuse, or accidental damage after installation.
• Water damage caused by plumbing leaks or flooding.
• Normal wear and tear (e.g. minor scratches on daily-use surfaces).
• Damage caused by improper cleaning agents or harsh chemicals.

Hardware from Hettich, Hafele, and Blum is subject to those manufacturers' own warranty terms in addition to ours.

6. Cancellation & Refunds

Once production has commenced (typically within 2 days of advance payment), cancellations are not eligible for a full refund. The following applies:

• Cancellation before production begins: Full advance refund less a 10% administrative charge.
• Cancellation after production begins: Advance payment is non-refundable; costs of materials and production already incurred will be deducted from any further amounts due.
• Changes to design or specifications after production begins may incur additional charges.

Refunds, where applicable, are processed within 7–14 working days.

7. Limitation of Liability

Our total liability to you for any claim arising out of or in connection with our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental losses including loss of income, business opportunity, or property damage not directly caused by our negligence.

8. Intellectual Property

All design drawings, 3D renders, and documentation prepared by us remain our intellectual property until full payment is received. You may not share or reproduce our designs for use with another manufacturer without our written consent.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.

10. Contact

For any questions regarding these terms, please contact us at:
Beyond Kitchens & Wardrobes
G-9, DSIIDC Complex, Udyog Nagar, New Delhi – 110041
Email: beyondkaw@gmail.com · Phone: +91 85880 85881